Payment Policy
Last Updated: August 20, 2026
1Up Retro Clothing is committed to a clear and secure checkout experience. This Payment Policy explains how prices, payment authorizations, refunds, fraud checks, and payment-related communications are handled for purchases made through oneupretroclothing.com.
Quick Reference
| Topic | Summary |
|---|---|
| Currency | Website prices are displayed and processed in U.S. Dollars (USD), unless a different currency is expressly shown at checkout. |
| Accepted payment methods | Only the payment options presented at the applicable checkout are accepted. |
| Payment authorization | Your selected payment method may be authorized when the order is placed and charged when it is accepted for fulfillment. |
| Card-data handling | Payment details are handled through the checkout and payment services available on the site; do not send card numbers or security codes by email. |
| Approved refunds | Issued to the original payment method when possible; financial institutions may take 3–7 business days to post funds. |
| Checkout support | support@oneupretroclothing.com or (916) 306-8863. |
1. Accepted Payment Methods
We accept the payment methods displayed at checkout for the relevant purchase. Availability can vary by device, location, order total, or payment-service requirements. All website prices are listed in U.S. Dollars (USD) unless checkout expressly identifies a different currency.
We do not accept payment by a method that is not shown at checkout unless we expressly confirm it in writing. Do not send payment-card information, passwords, or security codes to us by email, social media, or text message.
2. Payment Authorization and Order Acceptance
When you submit an order, you authorize us and our payment service providers to verify and, as applicable, authorize the total amount of your order, including the product price, shipping, taxes, and other charges clearly shown before checkout. An authorization is not necessarily a final acceptance of the order.
We may capture payment when the order is accepted for fulfillment, subject to the rules of the selected payment method. If authorization fails, is reversed, or cannot be verified, the order may not be processed. We may contact you to request that you choose another valid method.
3. Payment Security
Payments are processed through the checkout and payment services available on our website. Those providers are responsible for processing your payment credentials under their own terms and privacy practices. 1Up Retro Clothing does not ask customers to email full card numbers, expiration dates, or CVV codes.
You are responsible for keeping your account and device credentials secure. If you believe that an order was placed without authorization, contact your payment provider promptly and notify us at support@oneupretroclothing.com.
4. Taxes, Duties, and Currency Conversion
For U.S. orders, sales tax may be calculated at checkout where required by applicable law. The amount, if any, will be shown before you submit the order. For international orders, duties, import taxes, VAT, and local clearance charges may be assessed by the destination country and are the recipient’s responsibility unless checkout expressly states otherwise.
If your bank converts a USD purchase into another currency, that bank may apply its own conversion rate or fee. Those charges are outside our control.
5. Fraud Prevention and Verification
To protect customers and our business, we may review an order when the payment, billing, shipping, or order details appear unusual or cannot be verified. We may delay fulfillment while we request additional confirmation, limit quantities, cancel an order, or refund an unavailable or unverified transaction. We will use reasonable efforts to notify you through the contact information supplied at checkout.
6. Refunds and Credits
Approved refunds are generally sent to the original payment method used for the purchase. After we issue a refund, your bank, card issuer, or payment provider may take 3–7 business days or longer to make the funds available. Eligibility for a refund is governed by our Return & Refund Policy and any applicable law.
7. Pricing Errors and Changes
We work to display accurate prices, product details, and availability. If a listing contains a pricing, typographical, inventory, or technical error, we may correct it and, where appropriate, cancel the affected order and issue a refund. Prices and promotions may change without prior notice, but a change will not alter an order that has already been accepted unless an error requires correction.
8. Payment Support
For a checkout question or a payment-related concern, contact 1Up Retro Clothing at support@oneupretroclothing.com or (916) 306-8863. Support hours are Thursday–Sunday, 11:00 AM–5:00 PM Pacific Time. Do not include full payment-card information in your message.
9. Policy Updates
We may update this policy to reflect changes to checkout operations, payment services, or applicable requirements. The updated policy will appear on this page with a revised “Last Updated” date. This policy should be read with our Shipping Policy, Return & Refund Policy, Cancellation Policy, Privacy Policy, and Terms of Service.
